What Our Customers Think Of Our Business
Big Sky Reviews
At Big Sky nothing is more important to us than the satisfaction of our customers. We pride ourselves on providing a professional.caravan repair services that results in nothing but positive feedback . Please take a minute to read what they have to say and feel free to leave a review yourself !
Karen Martel
08:43 07 Mar 18
Thank you Kirsty, Mat and Wayne for our beautiful new kitchen drawers in our van. You have been doing our alterations for the last 7yrs or so and we have always been impressed with your ideas, workmanship and promptness. We have no hesitation in recommending you for any caravan work anyone may require. Thank you again.
James Garside
02:04 30 Apr 18
Kirsty & MattMany thanks for the excellent customer service, the exceptional workmanship & attention to detail that your team delivers.Would thoroughly recommend to fellow caravaners.
Graham Morris
21:12 19 Feb 18
A severe storm on Christmas day badly damaged the awning on our van. Also the electric brakes weren't working correctly. As we were already in the area we rang Big Sky Caravan Repairs and they were very promt, courteous and most helpful. Everything is back and working perfectly. I would recommend this repairer to anyone .
Max Verrier
00:36 01 Mar 18
Thanks Kirsty, Matt and crew. Big Sky quoted on site and assisted with the insurance claim. The repairs were performed professionally and we were updated regularly. The repairs have been great and we have had no problems.
Steven Richardson
22:39 20 Feb 18
Thank you to Kirsty, Matthew and team. The service on our van found some rather bad brake issues. But it was fixed with ease and we are so every grateful. They resealed a window and front boot also. Thanks guys for great service.
Dianne Gillespie
10:26 28 Aug 18
Thank you to Kirsty and all the team. New roof on my pop top caravan and a wall support for a TV bracket. Friendly and professional service.Great workmanship and done on time and as quoted.
Margaret Smeaton
19:10 03 Sep 18
We just had our van in for warranty work and the Boss lady,staff, were excellent to deal with.Highly recommend this company.
Ben Pearson
05:22 12 Sep 18
Had the pleasure of doing business with Kirsty recently. She was polite, professional and great to work with. Highly recommended.
Ted Randel
02:15 11 Apr 19
Ted&Lyn RandelWe have been having our van serviced by Big Sky for the last 6 years now and could not be happier. Just reciently we had to have some insurance repairs done and they were extremely helpful, nothing was too much trouble. Would definitely recommend them to any one in the Brisbane area that needs work done.
Dean Robertson
05:43 27 Jun 19
Really great service and value for money from Big Sky this week. Kirsty kept me up to date along the way, and very happy with the quality of work.
Simon Bubbers
03:50 20 Jul 19
We had some repairs done to our pop top (complete new awning, roof panels and tv antenna) due to damage caused in a storm. From start to finish Kirsty and Matt were just so professional and provided a level of service you don’t often experience. The work they did was immaculate. It’s practically like we have a new van. Couldn’t recommend them more highly 10/10.
Chris Allsopp
11:23 07 Oct 19
Excelent service on our caracan. Very professional and knowledgeable of their trade.Very Happy.
John Allen
23:11 10 Dec 19
The front and one side of my caravan required re-sheeting after it was damaged. Found Big Sky Caravan Repairs on the internet. How fortunate was I. The Repairs are now completed to my total satisfaction. From the initial phone call to Kirsty to the hand over of the repaired van the whole experience was so professional. They went above and beyond and I was kept informed at every stage of the repair. The factory staff were so obliging and the care to detail was exceptional. Thank you Big Sky. You have one very satisfied customer here.
Norman Hall
00:58 04 Apr 20
It is really pleasing to experience great customer service, high quality workmanship & expert knowledge of caravan repairs. Unfortunately, these qualities are sadly lacking in this industry. I can confidently recommend Big Sky to repair any caravan repair issues. Kirsty & the other members of the Big Sky team, that I had contact with, were wonderfully. The repairs carried by Big Sky were better than I expected. Kirsty also greatly assisting in the submission of an insurance claim, excellent result all round.
Barbara Robards
06:34 25 Sep 20
They did the service on our caravan. They rang us when they found our brakes needed more attention, discussed what needed doing and the costs. I would recommend them for your caravan needs
Ian Cormac
22:13 20 Oct 20
Very obliging and reliable. Quality of workmanship on repairs is first class.
Michael Grenadier
23:23 18 Nov 20
It's been six months since our major repair and all is good. The work was to fix multiple stuff ups by another repairer at Burleigh West. that was under GIO insurance. Thankfully GIO allowed us to use Big Sky, as they were great and communication by Kirsty is excellent. A professional team, a pleasant change after the last mob who were always friendly but incompetent. Highly recommend Big Sky!!
marguerita o'connell
00:16 11 Dec 20
Very happy with the professional service .Reasonable prices . Thanks very much Kirsty and her team .... Merry Christmas ....
Terry And Iris Murray
23:50 19 Dec 20
First class service for both routine service and repairs on my poptop caravan. Reseal of the poptop roof to fix a leak, and replacing weathered vinyl front stone guard with black checkerplate at an acceptable price with good workmanship. Thanks Kirsty and staff. Terry Murray
Janice Campbell
23:52 28 Jan 21
Just had van service and some repairs.Excellent customer service thankyou Kirsty and the guys.Good price good service.Will be booking next service HERE.John andJo Ellis.
Damien MacKenzie
05:55 29 Jul 21
Have used Big Sky twice this year, once for a full service and a second time for a partial roof replacement for re wiring and new air condition, in all the years of owning a caravan I've never been more impressed with Kirsty and the team, the level of professionalism, knowledge and workmanship is unrivalled. Wouldn't take my van anywhere else.
Bill Black
09:24 15 Sep 21
Musnt need work, left name and number as requested by the taped messsagethis afternoon still waiting at 730 pm. Dont bother ringing as i found a repairer who was very helpful and has already placed order for parts.
Bernadette Hall
05:23 04 Oct 22
If you are looking for an excellent customer service and quality repair, I couldn’t recommend anyone else!Kirsty and her talented team are amazing!Always helpful and reliable!5 star!!!
Richard Carter
03:38 11 Apr 18
On Wed 28/3/18 I contacted Big Sky Caravan repairs,after reading reviews from other repair shops,i spoke to Kirsty and told her of my plight with my leaking water heater. Kirsty managed to book me in on Fri 6th April,being the school holidays I feel I was very lucky being booked in at that point in time. Kirsty took all the details,and I arrived with the van on the booked date at 7.30am.The forklift was bought out and my van was put in the workshop straight away.I also asked if they could repair/replace a damaged light on the rt side,was told shouldnt be a problem.We were contacted at approx 1pm,all done and dusted. Arrived van was outside,w/h fitted & tested,and light replaced,the bill was made up,and presented professionally.All I can say is thank you Kirsty,you have a very professionally run business. I will have no hesitation in recomending your repair business to others.Also thankyou to your staff,a job well done 11out of 10.
Rhonda Rasmussen
03:21 04 Mar 23
Fabulous service from the friendly, helpful staff at Big Sky. They listen and offer suggestions with no pressure. Highly recommend them.
Bob & Jeanette Richardson
21:19 19 Feb 18
Kirsty & Matt have been servicing and carrying out repairs for me for the last 6 years. From bearing & brakes to hail damage and water damage, nothing is too much hassle. They liaise with insurance companys on our behalf and helped to deciphered their jargon. Repairs are carried out on time and within budget. They give peace of mind, that when you drive away, and venture on a big trip, you feel safe and secure at knowing the work had been done correctly.
John Barnett
12:15 18 Jul 23
Hi this is John and Pam Barnett. We recently engaged Big Sky Caravan Repairs from Tingalpa in Brisbane to install a 17 foot Carefree Altitude Electric Awning on our 2012 Model Jayco SterlingCaravan.We found Kirsty Williams and her staff to be very helpful and understanding. We were able to pick up our van the following morning and they had done a great job as the van lookedamazing with the new awning completed. Kirsty and Wayne kindly showed us how to operate itand it was really easy to use.. No more awkward arrival times when you finally get to your destination and it is raining. You simply activate the awning from the App downloaded on your mobile phone and walk to your awning rolled out and you are under the cover of rain.We have no hesitation in recommending Big Sky to any one who is in need of any caravan repairs.John and Pam Barnett.
Ryan Britton
23:41 25 Jul 23
I have used Big Sky Caravan on a few occasions. Both for additional items to be added to my caravan, but also repair works through insurance. Have always found them very helpful and a pleasure to work with. Highly Recommend anyone to use these guys for your caravan works.